Return and Refund

We hope you love your purchase from 22º Halo, but if you need to modify your order, please notify us on the same day of purchase.

We stand by the quality of our products. If you receive a defective or damaged item, we offer a 100% money-back guarantee. Please share photos of the issue, and we'll either replace the product or refund you promptly.

• Return Timeframe: You have 30 calendar days from the date you received your item to request a return.
  
  
• Eligibility: To be eligible for a return, your item must be unused or in the same condition that you received it. 
  
  
• Contact Us First: Before returning an item, please Contact Us/ email us at contact@22halocollection.com to discuss the issue. We will evaluate whether the item needs to be returned or if an exchange or other solution is more appropriate.
  
  
• Refunds: Once we receive and inspect your item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
  
  
• Return Shipping: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

We are committed to ensuring your satisfaction with your 22º Halo experience. If you have any questions or concerns, don't hesitate to reach out.

Thank you for choosing the 22º Halo Collection. Your wellness journey is our priority!