Return and Refund

 

We want you to love your Sundog™ Acupressure Mat — and feel confident in your purchase.

If Your Item Arrives Damaged

If your mat or pillow arrives torn, broken, or otherwise damaged, please contact us within 7 days of delivery at [your email]. Include clear photos of the damage and your order number. We’ll arrange a replacement or refund at no cost to you.

30-Day Daily Use Guarantee

We believe in consistent use for real results. That’s why we offer a 30-day refund if:

• You’ve used your Sundog™ Mat every day for at least 10 minutes
• After 30 days, you feel no noticeable improvement in comfort, relief, or overall well-being

How to claim: Contact us within 30 days of delivery with your order number and a brief description of your experience. Once approved, you’ll receive return instructions and a full refund upon receipt of the item.

Non-Returnable Items

For hygiene reasons, we cannot accept returns on mats used for less than 30 days or that show signs of misuse, alteration, or improper care.

Our Promise

We’re here to support your wellness journey with transparency and integrity. Whether it’s a replacement, refund, or guidance on getting the most from your mat, our team is here to help.

📩 Questions? Reach out to us.